Calgary Business Central Partner

Talk to Our Software Experts

Why the partner decision outweighs the product decision

Business Central is the same software regardless of partner. The difference is the implementation. Understanding your business, setting realistic expectations, and staying engaged after go-live is what separates a successful project from a frustrating one. We have seen both.

Services

Business Central Implementation
Business Central Partner
Business Central Support
Business Central
Case Studies
GP to Business Central Migration

Questions to ask any partner, including us

Who exactly will work on our project, and do those same people handle support afterward?


 
At many firms, one team sells, another implements, and a call centre supports. Here, the people who build your system are the same people you call afterward. It is worth asking any partner this question directly.

How many Business Central implementations has your team done in businesses like ours?

 
Ask about the industry, company size, and what challenges came up along the way. No implementation is perfect, and an experienced partner will talk openly about what went well, what did not, and how those issues were resolved.

What happens after
go live?


Get specific. Ask about support hours, response expectations, and who actually answers the phone. Our support runs business days from 8:00 a.m. to 5:00 p.m. MST, and when you call, you reach people who know your business and your system.

Will you tell us what we do not need?


 
A good partner will talk you out of customizations you do not need. Every unnecessary customization adds cost and complexity for as long as you run the system.

How we work

Our team includes accountants, business consultants, programmers, and database specialists. That mix is deliberate. ERP is a business project first and a software project second, and the person configuring your chart of accounts should understand a month-end close from real-world experience.

 

We have implemented and supported Microsoft Dynamics solutions for Alberta organizations for more than 25 years. The number we care about most is client retention, because it reflects the quality of our service long after the project is complete.

Local matters more than people admit

Same time zone, with support hours that match your workday. On-site when it matters, and go-live week matters. We also understand Alberta business, from energy services invoicing to Canadian payroll, in ways that cannot be learned from a requirements document alone.

Frequently Asked Questions

Continuity between the implementation team and the support team, honest scoping, relevant industry experience, and a willingness to say no when additional work does not add value. Price matters, but these factors matter more because the cost of a poor implementation is usually far greater than the difference between competing proposals.

No. The people who scope, build, and support your system are our staff.