Calgary Business Central Transportation and Logistics
The logistics information problem
Freight moves fast and paperwork often does not. Shipments get received, stored, cross-docked, and delivered, and then someone reconstructs what happened from emails, spreadsheets, and a whiteboard so an invoice can be issued. Billing runs late, accessorial charges get missed, and invoices are disputed because the records behind them are incomplete.
The operational fix is a single system where receiving, warehouse activity, and shipping are recorded as they happen, so billing is generated from transaction history rather than memory.
What we configure for logistics companies
Warehouse operations: receiving, put-away, picking, and cycle counting that keep the system matching what is on the shelf.
Customer-owned inventory tracked separately and reported per customer, which for a 3PL is the whole business.
Shipment and order status that your customer service team can answer from immediately, instead of walking the warehouse looking for updates.
Customer-specific billing rules for storage, handling, accessorials, and fuel surcharges, so revenue is captured as work happens instead of pieced together at month end.
Margin by customer and by lane, so contract renewals happen from data instead of instinct.
On packaged industry solutions
Many partners in this space lead with logistics accelerators and packaged industry solutions. Packages assume your operation matches the package, and every 3PL we have worked with has its own contractual requirements because customer agreements make it so. We configure standard Business Central around your actual business processes and customer commitments. It costs less to maintain, comes through Microsoft’s twice-yearly updates more smoothly, and remains understandable to your own staff long after the implementation is complete.
Dispatch, drivers, and the TMS question
Business Central serves as the operational and financial backbone: inventory, orders, billing, and the books. If you already run a transportation management system for dispatch, routing, or load planning, we typically integrate with it rather than replace it, allowing billing and financial reporting to draw from both systems. If you are smaller and dispatch still lives on a whiteboard or in spreadsheets, Business Central can often handle the assignment process without the need for a second platform. Discovery tells us which approach fits your operation.
Frequently Asked Questions
Yes. Ownership remains distinct by customer, with reporting to match, so your 3PL clients see their inventory and only their inventory.
Chargeable services are recorded when performed, against the customer and shipment. They land on the invoice automatically instead of surfacing in a month-end reconstruction exercise.
Yes, as rate-based charges maintained on your schedule and applied according to each customer's agreement.
Yes. Per-customer inventory and activity reports can be scheduled out, and many disputes disappear once customers receive numbers from the same system that records the work and generates the invoice.
Usually, we integrate. The TMS handles dispatch, Business Central manages inventory, billing, and finance, and shipment data flows between the two. We scope the integration requirements during discovery.
Typically, 16 to 20 weeks. Customer billing rules are the design heavy part, and we build and test them against your real contracts before go live.